Frequently Asked Questions
How can I verify the product is a genuine English version?
You can download the official software from the manufacturer's website. Only genuine products are compatible with the official management software. We guarantee all our products are 100% genuine.
What is the Minimum Order Quantity (MOQ)?
Sample orders are welcome. We offer competitive pricing for bulk orders based on the quantity required.
What are the available payment terms?
Typically, we accept T/T (30% deposit, 70% before delivery). For sample orders, we also accept PayPal and Western Union.
How long does shipping take?
Orders are usually shipped within 1-2 days after payment confirmation. Sample orders are sent via DHL, FedEx, UPS, or TNT. Bulk orders can be shipped by air, sea, or train.
Do you test the goods before delivery?
Yes, we perform a 100% functional test on all products before they are dispatched to ensure quality.
What is the warranty period?
We provide a three-year warranty on this product, along with 24/7 online technical support for any installation or configuration needs.
SMTR SmartLiving
