Can I get a sample to test first?
Yes, you are welcome to take samples to test our quality at anytime.
Can you do OEM / ODM for customers?
Yes, we provide OEM & ODM services, including LOGO printing and giftbox design as per your requirements.
What is your Minimum Order Quantity (MOQ)?
There is no MOQ for neutral models. For customized logos and giftboxes, the MOQ is 300PCS per model.
What is the expected lead-time?
Samples typically take 2-5 days. Bulk orders take approximately 25 working days after receiving the deposit.
What is the warranty period for your products?
We offer a 2-year warranty starting from the date of shipment.
Do the systems support mobile application control?
Yes, the systems are fully compatible with the Tuya Smart app available on both iOS and Android platforms.
SMTR SmartLiving
