Frequently Asked Questions
What sets your products apart from other suppliers?
We feature an R&D team with over 30 years of experience, ensuring we understand market trends and customer needs. Our production facilities are equipped with professional testing equipment and strict QC standards.
What quality certifications do these products hold?
The products have passed ISO9001 quality system certification, ISO14001 environmental system certification, and OHSAS18001 health management standards. Additionally, they are CE and FCC certified.
What is the standard lead time for orders?
For normal products, the lead time is approximately 1 month. For customized product requirements, the lead time is generally 2 months.
What are the available payment terms for the Intercom system?
We support various payment methods including T/T payment, Western Union, and Ali payment for your convenience.
How long is the warranty period?
The warranty period is two years from the date the products are dispatched from our port.
Can these units be installed in different environments?
Yes, the units are designed for versatile installation, supporting both surface mounting and embedded mounting options to suit different architectural needs.
SMTR SmartLiving
