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Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
Our MOQ is one unit. We consistently offer personalized customization to meet diverse client requirements.
How long is the delivery time for samples and bulk orders?
Samples are ready within 3-5 days. Normally, the lead time is 20-30 days for bulk orders within 5000 units.
What is your monthly production capacity?
We have 6 production lines with a monthly capacity of approximately 30,000 units.
Can you provide OEM or ODM services?
Yes, we have our own R&D department to handle OEM or ODM projects. Confidentiality is a fundamental standard for these orders.
What are the accepted payment terms?
We accept T/T or L/C, with a 30% deposit and the remaining 70% due before shipment.
Why should we choose to collaborate with you?
We possess specialized production and testing equipment, a robust quality control department, and an R&D team ensuring every product meets strict standards.
SMTR SmartLiving
